(SEM102.1) Human Performance

Explain the human and organizational factors that affect the safe, efficient and profitable operation of a modern power plant.

Description

Request for Quote

 

The Human Performance Improvement Seminar is designed to explain the human and organizational factors that affect the safe, efficient and profitable operation of a modern power plant.

 

In addition, this seminar will provide an understanding and increased awareness of Human Performance Fundamentals and tools used to achieve improved plant operational performance. 

 

Course Content


The following topics are representative of those covered in this seminar.  The actual course presentation will be tailored to specific plant organizational groups (i.e. operations, maintenance, or management personnel).

-       Introduction

    • What is Human Performance

      • Human Performance Definition

      • Human Error and Loss

      • Fixing People vs Fixing the System

    • Terminology

      • Terms commonly used

      • Definitions 

-       Human Performance Lessons Learned from Industry and Academia

    • Human Error – The Cognitive Act

      • Preventing Error

      • Intervention between Error and Incident

      • Violation Recognition

    • Value of Human Performance

      • Loss Control

      • Improved Reliability

      • Improved Success for the Company and Employee

-       Why Do People Do What They Do?

    • Individual and Organizational Factors

      • Social Influences

      • Educational Background

      • Psychological Influences

      • Physical Factors

      • Personal Beliefs and Upbringing

      • Milgram Experiment

      • Active or Latent Human Error

      • Frequency of Errors

      • Human Error – Human Nature

      • Error Consequences (Good or Bad) 

    • Anatomy of a Human Error Incident

      • Example: Aviation Incident relating to Human Error

      • Example: Power Plant Incident relating to Human Error

    • Anatomy of an Event

      • Latent Organizational Weakness

      • Error Precursors

      • Flawed Defenses

      • Initiating Actions 

-     12 Primary Human Performance Traps

    • Conditions and Circumstances the Increase Error Potential 

-     Human Performance Error Preventions Tools

    • Pre-Job Briefing

    • Self-Check (STAR)

    • Procedural Use and Compliance

    • Three-Way (Three Part) Communications

    • Questioning Attitude

    • Peer Check

 -     Elements of a Resilient Culture

    • Management Systems

    • Reporting Culture vs Blame Culture

    • Learning Culture

    • Just Culture 

-     Leadership & Communication

    • What Does Good Look Like?

    • Setting Expectations

    • Critical Communications as Defense against Unwanted Events

    • Open Communication prevents Blame Cycle

 

PLEASE NOTE:  The course length is provided as an estimate only.  Actual course length may vary based on student experience level and participation.

 

Register interest in this course: Click Here

Similar courses

Power Plant Control Room Simulator for the I&C Technician

More Information

DCS Upgrade course covers an introduction to the new control system.

More Information

Familiarize the I&C Technician with the operation, control and administration of the SPPA-T3000 control system.

More Information

The I&C Technician will become familiar with the various features of the SPPA-T3000™ Control System.

More Information

Detailed understanding of troubleshooting power plant failures utilizing the SPPA-T3000™ control system.

More Information

Familiarize the I&C Technician with the operation, control and administration of the PCS 7 control system.

More Information

Familiarize the Operator / Technician with the troubleshooting an actual system using the SPPA-T3000 process control trainer.

More Information

Provide an understanding of the electrical generating equipment and its associated auxiliary systems.

More Information

Provide an understanding of the electrical systems and theory behind the equipment and systems.

More Information

Provide an understanding of the electrical systems and theory behind the equipment and systems.

More Information

Provide an understanding of the electrical equipment and theory, safety essentials and understanding of protective relays.

More Information

Provide a background in the basic sciences, materials, equipment, and plant operating fundamentals.

More Information

Provide a background in the basic chemistry fundamentals associated with fossil power plants.

More Information

Round out and enhance Operators and Technicians plant knowledge within the scope of Siemens Energy supplied equipment and other OEM systems.

More Information

Designed to increase the knowledge base of operations personnel who are ready for more detailed instruction on Gas Turbine theory of operation and practical application.

More Information

Designed to provide a basic understanding of the equipment and its associated auxiliary systems.

More Information

Designed to provide a basic understanding of the Steam turbine and its associated auxiliary systems of the former Westinghouse BB Steam Turbine Systems (Legacy Steam Turbine).

More Information

Designed to increase the knowledge base of operations personnel who are ready for more detailed instruction on Steam Turbine theory of operation and practical application.

More Information

Designed to provide a basic understanding of the equipment and its associated auxiliary systems.

More Information

Familiarizing the control room operator with the various features of the SPPA-T3000™ Control System as it functions to control a simulated gas turbine power plant.

More Information

Familiarizing the control room operator with the various features of the SPPA-T3000™ Control System as it functions to control a simulated gas turbine power plant.

More Information

Familiarizing the control room operator with the various features of the SPPA-T3000™ Control System as it functions to control a simulated gas turbine power plant.

More Information

Provides intensive practice in reading and understanding the control logic diagrams.

More Information

Provide an understanding of combustion theory, problems of dynamics, equipment used to monitor and operator monitoring/actions.

More Information

Designed to raise the level of knowledge of a Control Room Operator in the areas of basic operation of SPPA-T3000™, reading and understanding control logic diagrams, and the basics of troubleshooting techniques available in the Control System as it functions to control a power plant.

More Information

Designed to familiarize control room operators with the various troubleshooting techniques available in the SPPA-T3000™ Control System as it functions to control a power plant.

More Information

Designed to round out and enhance Operators and Technicians plant knowledge within the scope of Siemens Energy supplied equipment.

More Information

COMBINED CYCLE FAMILIARIZATION AND OPERATION

More Information

Provide a basic understanding of the equipment and its associated auxiliary systems.

More Information

Designed to give operation and maintenance personnel the concepts of preventive maintenance, routine inspections, and site equipment specific preventive maintenance recommendations of the Siemens Energy gas turbine and its associated systems.

More Information

Provide Operation and Maintenance personnel basic concepts of maintenance and inspections for the Siemens Energy Generator and associated systems.

More Information

Provide an understanding of the modifications and/or upgrades to the original equipment and associated systems.

More Information

Provide Operation and Maintenance personnel basic concepts of electrical systems and component maintenance for the Siemens Energy Generator and associated systems for simple cycle or combined cycle application.

More Information

Provide Operation and Maintenance personnel basic concepts of maintenance and inspections for the Siemens Energy BB Style Steam Turbine and associated systems.

More Information

Designed to give operation and maintenance personnel the concepts of preventive maintenance, routine inspections, and site equipment specific preventive maintenance recommendations of the Siemens Energy Large Frame Steam Turbine and its associated systems.

More Information

Provide a basic understanding of the equipment and systems that comprise a Siemens Energy Gas or Steam Turbine power plant.

More Information

Provide a basic understanding of Siemens Energy equipment, terminology, available documentation, and an introduction to the Siemens Energy control system functionality and capabilities.

More Information

Provide a basic understanding of Siemens Energy equipment, terminology, available documentation, and an introduction to the Siemens Energy control system functionality and capabilities.

More Information

Provide personnel with a general knowledge of the scope of work involved in scheduled turbine maintenance inspections, provide in depth knowledge of the turbine component parts and the associated periodic maintenance on the turbine unit, as well as provide an introduction to using a borescope in order to perform internal inspections.

More Information

Unable to find an exact course to meet your needs?

More Information